NGAGE for SharePoint Online
Deep Usage and Search Insights for Portal and Site Owners
NGAGE gives you the essential insights and metrics you need to measure and improve User Adoption and Engagement across your SharePoint Online environment.
It uses multiple techniques to capture a time-stamped record of every user’s interaction with your SharePoint Online environment.
This data is presented in a substantial, richly visual Power BI Reporting Suite with around 25 KPIs (Key Performance Indicators) and over 50 in-depth reports.
As they can be scoped simply to any date range, any type of user and any Site, these out-of- the-box reports will probably deliver on > 90% of your use cases.
And when they don’t it’s almost as simple to create and share the exact custom reports you need.
That’s because Microsoft Power BI is an intuitive, easy-to-learn reporting and publishing tool. And because NGAGE’s ‘Cube’ contains hundreds of pre-built calculations that you can simply ‘drag and drop’ to create the exact report you want.
In addition to the Power BI experience, NGAGE ships with real-time Click and Heat Maps that support UI design by showing you exactly how users are interacting with pages.
Take a Tour of NGAGE for SharePoint Online
Product Architecture
NGAGE is hosted securely in your own Azure subscription. It uses several of Azure’s PaaS (Platform as a Service) features to capture and process data about your SharePoint Online environment and how it is being used.
- Azure Functions
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- to sync with Azure Active Directory and maintain a rich and accurate profile of your authenticated user population
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- to crawl and maintain a definition of your SharePoint topology in terms of Web Apps, Site Collections, Sites and Lists
- Remote Event Receivers and some Management Activity API capabilities to track all user interactions with Lists and Document Libraries
- JavaScript injection to track Site/Page visits, in-page Clicks and to capture detailed information around Search behavior. Both Classic and Modern Pages are supported
- Azure Service Bus to provide virtually unlimited messaging scalability and resilience
- Azure Data Factory to populate the Data Warehouse
- Azure Analysis Services to host a Cube comprising hundreds of Measures, KPIs, Dimensions and Attributes
- Microsoft Power BI to share out-of-the-box and custom reports, with access controlled by Row Level Security.