Synchronicity? Another reflection on KM&I for Legal

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Short Stories from KM&I for Legal

A week or so ago I posted on the ‘new’ importance of in-person events in a remote working world. And wrote an article around one of the great conversations I had (with Infodash) at KM&I for Legal in NYC.

The point was that there are good things that can now probably only happen in these environments. Here’s another example…

Introducing NGAGE for AI

A New tool for Measuring Multistranded AI Strategies

We recently launched ‘NGAGE for AI’ – a tool for visualizing and measuring the performance of multi-stranded AI strategies. It already ships with comprehensive reporting around Copilot Personal Assistants and AI agents built using the Copilot Studio and Klapper and Infodash platforms. And, to a limited degree (via our new Word plug-in), it tracks usage of Legora and Harvey.

The Mission at KM&I: Building AI Partnerships

One of my missions for KM&I was to connect with both these fellow sponsors to start traveling towards full integration with their AI Analytics within a formal partnering arrangement.

Key Interactions at the Event

I did indeed meet up with K-Ming Lee, Head of Customer Engagement at Harvey.

And more relevantly (for this post) both Patrick Forquer (US VP Sales) and Kyle Poe (VP Legal Innovation & Strategy) of Legora.

And got agreement that we should move discussions forward after the event.

Completely in parallel (initially) I was also in conversation with the team from Cleary Gottlieb – Jeannine Zito, Kristen Colquhoun and Dahlia Davila – at the event.

Cleary have been a great customer of ours for 8 years. We’re still providing analytics for their SharePoint Server-based intranet.

The Move to SharePoint Online with Infodash

How NGAGE extends their Digital Workplace Analytics

And we’re now poised to start supporting them as they move their Intranet to SharePoint Online with (you guessed it) Infodash.

But here’s the thing. By choosing our NGAGE for Infodash /SharePoint Analytics solution they also get the underlying NGAGE Intelligence analytics platform. And that means they can very easily light up other NGAGE analytics solutions. Not least

NGAGE for AI. And guess what? They are a big Legora user. And they really like the idea of our AI Analytics platform being used (as it is designed to be) as the ‘single source of the truth’ of the performance of their whole Digital Workplace – not least their AI tool investments. I’m obviously hoping this is going to accelerate our
relationship building with Legora.

Call it synergy? Call it synchronicity? Whatever it is, this is all happened in near real-time in a single room on New York’s Third Avenue.
Could it have happened in the normal course of business? Maybe. But no way this quickly. And, anyway, it’s the kind of thing that makes being in business fun.

Upcoming Story on KLST, Klapper, NGAGE for AI & SharePoint Analytics

I’m now off on vacation for a little while. But on my return plan to tell another story from KM&I involving KLST, Klapper, NGAGE for AI and SharePoint Analytics.

FAQ

1. What is NGAGE for AI and what does it offer for legal professionals?
NGAGE for AI is a recently launched tool designed to visualize and measure the performance of multi-stranded AI strategies. It provides comprehensive reporting for AI assistants built with platforms like Copilot Studio, Klapper, and Infodash, and partially tracks usage of Legora and Harvey through a Word plug-in, making it valuable for legal professionals seeking robust analytics on their technology investments.
NGAGE for AI is designed to work with multiple AI platforms, shipping with analytics for Copilot and Infodash, and enabling integration with Legora and Harvey. The event facilitated conversations aiming for full integration of analytics across these platforms under formal partnership arrangements, emphasizing NGAGE's focus on interoperability.

Want to see NGAGE for AI Analytics in action across SharePoint, Infodash, and your custom AI tool?