NGAGE provides traditional SharePoint Analytics (such as Visitor and Page View Counts) as part of a very much broader Intranet Performance Management capability. It allows you to:
- track user engagement and satisfaction in relation to each of the personas that define your unique organization and its disparate target audiences.
- collect User Feedback and Ratings – and establishing this as core intranet management process. Meaning you can continuously experiment, listen and adapt each and every page and feature in line with real user needs
- to track every in-page interaction with Web Parts, AI Tools and Search
- to live the user experience through real-time Heat, Click, Scroll and Dead (e.g. Broken Links) Maps
- to use AI-generated summaries and actionable insights.