An enterprise-class, high-performance analytics platform that’s hosted securely in your Azure tenant
The Ultimate Analytics Platform for Understanding User Behavior in the Digital Workplace
NGAGE Intelligence Analytics products only process non-sensitive employee personal information that already exists within an organization: typically, but not exclusively, that’s the data held in Active Directory or Azure Active Directory.
No matter how heavily customized and whether you’re building on SharePoint Online, Infodash or HighQ we deliver an outstanding analytics experience for KM and Communication teams.
Our solution applies AI (specifically Azure Cognitive Services) to data sampled from your Messaging and Collaboration environment. It’s a truly transformational tool that allows leadership teams to literally see how their organization is feeling. And why
We love it when customers take advantage of NGAGE’s extensibility. Ask us about providing analytics for any custom or 3rd party application and the answer will almost certainly be ‘yes’.
AI is rapidly becoming embedded in every modern digital workplace. We have a strong, dedicated behavioral analytics solution for Microsoft 365 Copilot. And we’ll be there for you whatever mix of AI assistants you choose to deploy
We have a comprehensive analytics solution for driving engagement, productivity and ROI in Microsoft Teams and Outlook based environments. It’s the heart and soul of your digital workplace. You need to manage it.
The NGAGE Intelligence analytics platform can provide analytics for virtually any custom and third-party application – both within and beyond your digital workplace. That makes it highly cost effective relative to working with multiple ‘stand-alone’ analytics products.
This single platform can combine, compare and contrast behavioral and sentiment data from multiple sources to deliver unique insights spanning organizational efficiency, performance, culture and engagement.
The NGAGE Intelligence platform is hosted securely in your own Azure subscription. It uses several of Azure’s PaaS (Platform as a Service) features to capture and process data about each target application and how it is being used.
Azure Functions are used to sync with Azure Active Directory and other data sources as required to maintain a rich definition of your user population.
Data is consumed by a Tabular Cube which can be hosted in Power BI Premium or Azure Analysis Services. NGAGE also leverages DevOps pipelines and Azure Lighthouse to ensure smooth product deployment and ongoing support.
The NGAGE Intelligence platform is designed with robust security measures to protect data and maintain system integrity. It employs a multi-layered security architecture, including Azure Role-Based Access Control (RBAC) to manage permissions, Row-Level Security to restrict data access, and Azure Key Vault for securely storing sensitive information. Data security is ensured through encryption at rest and in transit, data masking, and anonymization for GDPR compliance. To enhance the platform’s security posture, NGAGE Azure SQL Database’s advanced security features such as Advanced Threat Protection, Transparent Data Encryption (TDE), Always Encrypted, Dynamic Data Masking, and built-in auditing and threat detection.
Secure communication between NGAGE Azure components is maintained through role-based permissions, ensuring only authorized interactions. The NGAGE Azure Web App uses Microsoft login with OAuth and OpenID Connect for secure authentication and authorization, supported by the Microsoft Authentication Library (MSAL) and multi-factor authentication (MFA).
NGAGE permissions are managed via the NGAGE Admin Dashboard and Azure AD groups, allowing flexible and secure user access management. Overall, NGAGE is committed to maintaining high security standards to protect user data and ensure system reliability.
NGAGE ships with a set of GDPR Compliance/Privacy features that can be configured to be coherent with your policies – whatever they may be and however they evolve over time. Specifically:
You can control the visibility of a Consent Manager
For example, you may only want it pushed to employees associated with offices based in the EU/EEA.
You can edit the Consent Manager
to inform employees of your Purpose in Processing their Personal Information in this context
to confirm the user’s Right of Access, Right of Erasure and any other important aspects of your Privacy Policy
You can define ‘Anonymity
In NGAGE Administration you can choose to only hide/pseudonymise specific AD fields in Analytics reports – for example User Names and Email Addresses. In this scenario, if there were a business requirement, it would be possible to infer or otherwise identify a specific user and their behavior.
Or you can render a user completely and permanently ‘Unknown’ by not allowing, at source, NGAGE to capture and process some or all their Personal Information.
You can apply either form of Anonymity (or No Anonymity) at Organization level or by User Office Location
With either form of Anonymity NGAGE will still provide complete Unique User counts.
The NGAGE Intelligence analytics platform can provide behavioral analytics for virtually any custom and third-party application – both within and beyond your digital workplace. That makes it highly cost effective relative to working with multiple ‘stand-alone’ analytics products.
This single platform can combine, compare and contrast behavioral and sentiment data from multiple sources to deliver unique insights spanning organizational efficiency, performance, culture and engagement.
The Ultimate Analytics Platform for Understanding User Behavior in the Digital Workplace
Interested in a specific point solution? Want to discuss the strategic potential of our NGAGE Intelligence analytics platform? Please do get in touch. You’ll find us very responsive.
Interested in a specific point solution? Want to discuss the strategic potential of our NGAGE Intelligence analytics platform? Please do get in touch. You’ll find us very responsive.